Why Are We Different than Other Small Business Telephone Answering Service Companies
- We DO NOT try to accumulate minutes.
This is the basic Business Model for every live answering service company. Our Model is just the opposite. We strive to answer your calls professionally but efficiently and keep your minutes low
Like Credit Card and Cell Phone Companies, Extra Fees are Usually An Important Component of Most Answering Service Revenue Models.
- We DO NOT charge overage fees.
You are allowed to go over your minutes without charge, but the next month you are moved up to the next Tier. Similarly, if your minutes decrease substantially, we will move you back down. We understand you may have fluctuations in call volumes.
- We will transfer calls or send messages via text or email to as many contacts as you need us to.”
Our system runs on the latest cloud based technology and is designed to streamline this.
- We DO HAVE a customer web portal and mobile app.
Access your messages and minutes used and update us in real-time on your availability to receive transferred calls online and on your mobile device.
- We ARE NOT a call center.
Our receptionists are local to “Portland, Maine.” and have college degrees. We personally select new team members and then have them go through a significant training period before they start picking up regular shifts.
So, if you have decided that voicemail is no longer suitable for your small business and you are looking to try an answering service that will sound like the virtual receptionist is actually in your office, we invite you to try us out at NO CHARGE for 30 days (or more).
If you are on this page you have most likely decided voicemail is no longer a suitable option or strategy for your small business. You are also probably hesitant to hire an answering service because they have a bad reputation and rightly so. 90% of answering service companies in the US are connected to the soon to be extinct public telephone network. Their technology requires complex telecommunications equipment with human interaction, a recipe for disaster.
Recent advances in cloud based technology systems have created an opportunity to completely alter the telephone answering services industry. New entrants that are using cloud based technology running on voice over Internet protocol (VOIP) can easily do things not even imaginable by companies that are using complex telecommunications systems connected to the public telephone network.
We invite you to see for yourself and try us now for 30 days (or more) at No Charge! And see the impact we can make on your small business.