USAnswer

Answering, managing & messaging.
Professionally. Personally. 24/7.
Since 2003.
Call 855-254-0040.

Contact Us Now!
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About us

In 2012, USAnswer began building a cloud-based, next generation answering service and mobile app. Officially launched in 2013, we have become the virtual office choice of hundreds of solopreneurs and small businesses throughout New England and beyond.

Today’s marketplace sees more than 50 million small businesses and freelancers breaking free from the strictures of a standard corporate structure, creating a new business landscape.They are projected to number over 70 million by 2020, representing almost half the US workforce.

USAnswer offers the business services that today's innovators need to succeed. Our success if your success.

We know our job

While small shops allow for nimble process in developing exciting innovations, owning a business still means you have to do business. Operational costs can crush these burgeoning innovators as quickly as they start up. USAnswer was created to help offset those costs and provide a partner to small business that supports the new landscape.

When making a business decision or making a purchase, today’s consumer still requires a “personal touch”. What happens to that personal touch if you are not available? Fortune estimated that 80% of callers that get voicemail hang-up. US Answer takes that statistic out of the equation by providing live, professional people to represent you when you aren’t available.

USAnswer’s cutting edge system and professional, staff are yours to use, for thousands less than a traditional full-time receptionist. Our virtual front desk services include but are not limited to:

  • 24/7 live answering, forwarding & voicemail
  • Messaging - via text, email or both
  • Lead management
  • Appointment scheduling
  • Local numbers, anywhere in the country
  • Custom greetings and quality hold music of your choice

Simplify, save & succeed. Hire USAnswer today - we are the front desk for small business.

YOUR PERSONAL VIRTUAL RECEPTIONIST

Using our cloud-based, VOIP platform, we will answer and transfer your calls to wherever you need them to go. USAnswer provides a powerful and professional yet personal touch to give your small business a big voice.

BUSINESS SERVICE FOR SMALL BUSINESS

In addition to the virtual receptionist to support your business USAnswer offers other business services to help you succeed and lower your overhead costs. We can process and forward your mail, manage your schedule and book conference space.

TRUST US WITH YOUR BUSINESS

Our customers trust us to manage their phone calls. They trust us to help handle customers with professional live contact and message management. They trust us to reduce their monthly front office expenses. Our customers succeed because we do it right.

BASED IN PORTLAND, MAINE

Locally owned, operated, staffed and supported.

Personal Reception Services

USAnswer provides personal and professional virtual reception services. Those services come with a wide range of features, all of which are available 24 hours a day, 7 days a week, 365 days a year.

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  • Answering: Live and professional. No voicemail.
  • Screening & Transferring: We will get them to you.
  • Messaging: We capture it and pass it on to you.
  • Scheduling: Management of your time.
  • Customized: Your message, the way you want it.
  • Order Management: Keep your processing on track.
  • After Hours Coverage: Customized voicemail services.
  • Partnership: We take every call like it is OUR business.
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LIKE WHAT YOU SEE?

USAnswer is ready to help you take your business to the next level. Call us today, become a partner tomorrow.

VIRTUAL RECEPTION SERVICE PLANS

Our services start with basic call management. The time usage is calculated simply from the time we answer the call to the time we end or transfer the call. That's it. We do not round up to the nearest minute. It's time spent. Period.

01.

SIGN UP

Select the "Get Started" button on the right and pick your plan. Just like that you are a partner!

02.

SHARE YOUR SCENARIOS

Once you are a partner, we ask you to provide call scenarios - who is calling and how you want it handled.

03.

SET UP NOTIFICATIONS

We can notify you of calls however you prefer - email, text or by calling you directly. It's all included in your plan.

04.

LET US ANSWER

Once we have your scenarios, we answer or forward calls, send messages and transfer to voicemail as you directed.

Starting At

$98 per month
  • 60 Minutes of Call Handling (Minimum)
  • Advanced Call Routing
  • Call Screening
  • Messaging (Text and/or Email)
  • After Hours Voicemail
Get Started!

Virtual Reception Add-Ons

Starting at$99.00 per month

24/7 Answering

Customized voicemail services available for after business hours. A perfect compliment to our live answering.

Starting at$99.00 per month

Scheduling

Time management is key to business success. We can help with that. Our team can handle your scheduling needs, on your terms.

Starting at$150.00 per month

Mail Handling

Have all your physical mail delivered to a centralized address. We compile it and forward it to you wherever you need it to go.

Starting at$150.00 per month

Order Handling

You have customers ready to order. We can capture their info, process payments, and submit the order to you to ship. Done!

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ARE YOU LOCAL?

USAnswer offers physical office space and conference services to make your business look professional and allow you to get things done.

GET MORE INFO

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Executive Office

A professional office that is yours. Always.

Hot Desk

A professional office but only when you need it.

Video Conferencing Suite

A professional space to connect with others.

CONTACT US

Your inquiry is our business. Please submit a detailed message and your contact information below and we will get back to you within 24 hours.