If you are on this page you already know to compete with your competitors voicemail is no longer a suitable option or strategy for your small business. You are also probably hesitant to hire an answering service because they have a bad reputation and rightly so. In the USA, 90% of answering service companies are connected to the soon to be extinct public telephone network. This nearly ancient technology requires complex telecommunications equipment with human interaction, a recipe for disaster.
Recent advances in cloud-based technology systems have created an opportunity to completely alter the telephone answering services industry. New entrants that are using cloud based technology running on voice over Internet protocol (VOIP) can easily do things not even imaginable by companies that are using complex telecommunications systems connected to the public telephone network.