- 60 Minutes of Call Handling (Minimum)
- Advanced Call Routing
- Call Screening
- Messaging (Text and/or Email)
- After Hours Voicemail
In 2012, USAnswer began building a cloud-based, next generation answering service and mobile app. Officially launched in 2013, we have become the virtual office choice of hundreds of solopreneurs and small businesses throughout New England and beyond.
Today’s marketplace sees more than 50 million small businesses and freelancers breaking free from the strictures of a standard corporate structure, creating a new business landscape.They are projected to number over 70 million by 2020, representing almost half the US workforce.
USAnswer offers the business services that today's innovators need to succeed. Our success if your success.
We know our job
While small shops allow for nimble process in developing exciting innovations, owning a business still means you have to do business. Operational costs can crush these burgeoning innovators as quickly as they start up. USAnswer was created to help offset those costs and provide a partner to small business that supports the new landscape.
When making a business decision or making a purchase, today’s consumer still requires a “personal touch”. What happens to that personal touch if you are not available? Fortune estimated that 80% of callers that get voicemail hang-up. US Answer takes that statistic out of the equation by providing live, professional people to represent you when you aren’t available.
USAnswer’s cutting edge system and professional, staff are yours to use, for thousands less than a traditional full-time receptionist. Our virtual front desk services include but are not limited to:
- 24/7 live answering, forwarding & voicemail
- Messaging - via text, email or both
- Lead management
- Appointment scheduling
- Local numbers, anywhere in the country
- Custom greetings and quality hold music of your choice
Simplify, save & succeed. Hire USAnswer today - we are the front desk for small business.
BASED IN PORTLAND, MAINE
Locally owned, operated, staffed and supported.
- Answering: Live and professional. No voicemail.
- Screening & Transferring: We will get them to you.
- Messaging: We capture it and pass it on to you.
- Scheduling: Management of your time.
- Customized: Your message, the way you want it.
- Order Management: Keep your processing on track.
- After Hours Coverage: Customized voicemail services.
- Partnership: We take every call like it is OUR business.
LIKE WHAT YOU SEE?
USAnswer is ready to help you take your business to the next level. Call us today, become a partner tomorrow.
VIRTUAL RECEPTION SERVICE PLANS
Our services start with basic call management. The time usage is calculated simply from the time we answer the call to the time we end or transfer the call. That's it. We do not round up to the nearest minute. It's time spent. Period.
Select the "Get Started" button on the right and pick your plan. Just like that you are a partner!
SHARE YOUR SCENARIOS
Once you are a partner, we ask you to provide call scenarios - who is calling and how you want it handled.
SET UP NOTIFICATIONS
We can notify you of calls however you prefer - email, text or by calling you directly. It's all included in your plan.
LET US ANSWER
Once we have your scenarios, we answer or forward calls, send messages and transfer to voicemail as you directed.
Virtual Reception Add-Ons
Customized voicemail services available for after business hours. A perfect compliment to our live answering.
Time management is key to business success. We can help with that. Our team can handle your scheduling needs, on your terms.
Have all your physical mail delivered to a centralized address. We compile it and forward it to you wherever you need it to go.
You have customers ready to order. We can capture their info, process payments, and submit the order to you to ship. Done!
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What people are saying
Amber Gerry, Greenlight Residential
I couldn't be happier with US Answer. Things were getting out of control with all the calls we were getting. They really saved the day for us and we can get in touch with them all the time.
John Casto, Action Fitness
Without US Answer, I don't think I could have succeeded in growing from a one man operation, to several staff members and a full fledged company!
Robert LeBrasseur, Criminal Attorney
I practice criminal defense. Some of my clients have mental health and/or substance abuse issues, but the receptionists answering my calls deal with my clients very professionally. I strongly recommend US Answer.
Will Zinn, Topflite Financial
Signing up with US Answer was one of the best business decisions I’ve made. The service they provide has far surpassed my expectations. They answer my calls in a polite and professional manner. I have been able to run my branch from my boat, my home, vacation and even while working on my apartment buildings. It’s been a seamless process and gives my clients the comfort of knowing that I am virtually always available. It would be an understatement to say that these services have saved me time and money.
A professional office that is yours. Always.
A professional office but only when you need it.
Video Conferencing Suite
A professional space to connect with others.
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